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Self-Storage Reviews are Key – And This One Takes the Cake!

Customer Testimonials are Invaluable to Us, Especially Handwritten Ones

For more than 40 years, we’ve focused on you, our customer…and we’re not happy unless you are. So when we received this handwritten self-storage review from a customer earlier this month, our little self-storin’ hearts were filled with happiness!

This particular customer at our University location arrived to unload 4 vehicles to store items, but couldn’t do it until the overlock (extra security we take if a lock is incorrectly placed by customers) was removed.  U-Stor’s system notified our awesome University staff, who helped immediately in the emergency situation.

“To the Caretaker…@ University UStor, Wichita

I am sorry I don’t know your name, because I would certainly use it happily if I did. All I know is that last night we had an emergency situation with four vehicles loaded with materials to go in our storage but we couldn’t do it until the overlock was removed – a courtesy your company provides when a tenant incorrectly attaches their own lock, leaving belongings unsafe.

Fortunately, the UStor system worked to alert you and you took care of us right away. ‘All in a day’s work,’ you might say; but for us it was a God send! Thank you, so much!,” the note reads.

We’re beyond thankful for the time taken to write this feedback to us and for our amazing staff who have helped make our company thrive since 1975!

self-storage reviews

 

We’d love to have you as a happy customer, too. Sign up for our “Fall into Savings” discount now and get half off your first month’s rent!

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